The Plantronics Encore Pro HW510 is the headset for people who are on calls for a living. Not the casual kind of calls — the hours-long kind, where a sore ear or a muffled mic is a professional problem, not an inconvenience. Single-ear design keeps one ear open and aware of the room. The boom mic is noise-cancelling. The Quick Disconnect system lets you step away from your desk without pulling the headset off.

Built to work with Poly Digital Adapters, which means it integrates cleanly into call centre and UC setups. The reinforced headband is designed to take the daily abuse of a full working day without loosening up or falling apart after six months. This is a tool, not a gadget, and the build quality reflects it.

At(down from), the Emporium found this for the home-office professionals and call centre teams who understand why the right headset is worth the investment.