Our collections are:
Limited
Rotational
Often one-time finds
Released without obligation to repeat or restock
For this reason:
All sales are final.
We do not offer refunds, returns, or exchanges.
This is not an exception-based policy.
It is how the Emporium operates.
Why We Don’t Offer Returns
Many of our objects:
Cannot be replaced once released
Are sourced globally and irregularly
Are priced intentionally and temporarily
Once an object leaves the Emporium, its journey is complete.
We do not rewind releases.
We do not recycle decisions.
We do not reshelve commitment.
The Only Exception — Faulty or Incorrect Items
If your order arrives:
Damaged
Faulty
Or incorrect
Contact us within 7 days of delivery at:
📧 iam@snakeoil.guru
Include:
Order number
Photos of the issue
If the fault is ours, we will resolve it fairly and promptly.
Final Note
If you are unsure:
Wait
Visit the Emporium
Or return when something calls you clearly
Snake Oil Guru rewards decisiveness.
Proudly Canadian • Family-owned • Authentic goods • Unreal prices • No illusions • No noise